“Inbound calling is no longer about menus or missed connections — it’s about intelligence at first hello, and humans only where it truly matters.”
🚀 Introducing Our New AI Receptionist Module
Great conversations start with listening — and your business calls are no different.
Today, we’re proud to announce the launch of our AI Receptionist module, a powerful new addition to our inbound communications stack that can listen to speech, understand it, and act on it in real time.
✅ What the Module Does
🎧 Plays your custom greeting or voice message the moment a call is answered
🗣️ Listens to the caller’s spoken reply
🧠 Analyses speech using AI models powered by OpenAI
⚡ Takes routing or automation actions based on what the caller says — no keypad, no rigid phone menus
🔀 Transfers calls to the right destination (agent, department, extension, or queue) when needed
📊 Captures all activity for dashboards and reporting
Unlike traditional voice systems, this module isn’t limited to pre-set options. It enables a front-desk experience that:
✅ responds dynamically to real human speech
✅ triggers smart routing decisions
✅ connects customers to humans only when it adds value
🧠 How It Works (In Plain Language)
The call connects
A recorded greeting or message plays
The AI listens specifically to the caller’s spoken reply
That speech segment is processed by OpenAI-backed language models
Based on the analysis, the system triggers the appropriate call routing or automation behavior
All steps are logged for reporting and analytics
Because only the caller’s reply is analysed — not the full call — the module remains highly efficient and cost-aligned to real usage.
💼 Designed for the Real World
This update empowers companies that receive high call volumes but want smarter engagement, including:
🏥 Medical reception desks
🏨 Hospitality front desks
💰 Sales call routing
📞 Customer support
🏢 Multi-department businesses
Your AI receptionist now functions as:
A voice-first front desk that listens, understands, and routes or automates actions based on natural speech — all while ensuring seamless human escalation when required.
🔧 What Comes Next
We’re already working on expanding the module with:
Rich conversational flows
Business-knowledge integrations (FAQs, calendars, booking rules, client profiles)
Workflow automations triggered directly from speech
Enhanced reporting and AI interaction insights
This release is our first major step toward making inbound calling:
AI-native
Voice-smart
Human-assisted only where it matters
And scalable like cloud software should be.
🚀 Introducing Our New AI Receptionist Module
Great conversations start with listening — and your business calls are no different.
Today, we’re proud to announce the launch of our AI Receptionist module, a powerful new addition to our inbound communications stack that can listen to speech, understand it, and act on it in real time.
✅ What the Module Does
🎧 Plays your custom greeting or voice message the moment a call is answered
🗣️ Listens to the caller’s spoken reply
🧠 Analyses speech using AI models powered by OpenAI
⚡ Takes routing or automation actions based on what the caller says — no keypad, no rigid phone menus
🔀 Transfers calls to the right destination (agent, department, extension, or queue) when needed
📊 Captures all activity for dashboards and reporting
Unlike traditional voice systems, this module isn’t limited to pre-set options. It enables a front-desk experience that:
✅ responds dynamically to real human speech
✅ triggers smart routing decisions
✅ connects customers to humans only when it adds value
🧠 How It Works (In Plain Language)
The call connects
A recorded greeting or message plays
The AI listens specifically to the caller’s spoken reply
That speech segment is processed by OpenAI-backed language models
Based on the analysis, the system triggers the appropriate call routing or automation behavior
All steps are logged for reporting and analytics
Because only the caller’s reply is analysed — not the full call — the module remains highly efficient and cost-aligned to real usage.
💼 Designed for the Real World
This update empowers companies that receive high call volumes but want smarter engagement, including:
🏥 Medical reception desks
🏨 Hospitality front desks
💰 Sales call routing
📞 Customer support
🏢 Multi-department businesses
Your AI receptionist now functions as:
A voice-first front desk that listens, understands, and routes or automates actions based on natural speech — all while ensuring seamless human escalation when required.
🔧 What Comes Next
We’re already working on expanding the module with:
Rich conversational flows
Business-knowledge integrations (FAQs, calendars, booking rules, client profiles)
Workflow automations triggered directly from speech
Enhanced reporting and AI interaction insights
This release is our first major step toward making inbound calling:
AI-native
Voice-smart
Human-assisted only where it matters
And scalable like cloud software should be.
🚀 Introducing Our New AI Receptionist Module
Great conversations start with listening — and your business calls are no different.
Today, we’re proud to announce the launch of our AI Receptionist module, a powerful new addition to our inbound communications stack that can listen to speech, understand it, and act on it in real time.
✅ What the Module Does
🎧 Plays your custom greeting or voice message the moment a call is answered
🗣️ Listens to the caller’s spoken reply
🧠 Analyses speech using AI models powered by OpenAI
⚡ Takes routing or automation actions based on what the caller says — no keypad, no rigid phone menus
🔀 Transfers calls to the right destination (agent, department, extension, or queue) when needed
📊 Captures all activity for dashboards and reporting
Unlike traditional voice systems, this module isn’t limited to pre-set options. It enables a front-desk experience that:
✅ responds dynamically to real human speech
✅ triggers smart routing decisions
✅ connects customers to humans only when it adds value
🧠 How It Works (In Plain Language)
The call connects
A recorded greeting or message plays
The AI listens specifically to the caller’s spoken reply
That speech segment is processed by OpenAI-backed language models
Based on the analysis, the system triggers the appropriate call routing or automation behavior
All steps are logged for reporting and analytics
Because only the caller’s reply is analysed — not the full call — the module remains highly efficient and cost-aligned to real usage.
💼 Designed for the Real World
This update empowers companies that receive high call volumes but want smarter engagement, including:
🏥 Medical reception desks
🏨 Hospitality front desks
💰 Sales call routing
📞 Customer support
🏢 Multi-department businesses
Your AI receptionist now functions as:
A voice-first front desk that listens, understands, and routes or automates actions based on natural speech — all while ensuring seamless human escalation when required.
🔧 What Comes Next
We’re already working on expanding the module with:
Rich conversational flows
Business-knowledge integrations (FAQs, calendars, booking rules, client profiles)
Workflow automations triggered directly from speech
Enhanced reporting and AI interaction insights
This release is our first major step toward making inbound calling:
AI-native
Voice-smart
Human-assisted only where it matters
And scalable like cloud software should be.
🚀 Introducing Our New AI Receptionist Module
Great conversations start with listening — and your business calls are no different.
Today, we’re proud to announce the launch of our AI Receptionist module, a powerful new addition to our inbound communications stack that can listen to speech, understand it, and act on it in real time.
✅ What the Module Does
🎧 Plays your custom greeting or voice message the moment a call is answered
🗣️ Listens to the caller’s spoken reply
🧠 Analyses speech using AI models powered by OpenAI
⚡ Takes routing or automation actions based on what the caller says — no keypad, no rigid phone menus
🔀 Transfers calls to the right destination (agent, department, extension, or queue) when needed
📊 Captures all activity for dashboards and reporting
Unlike traditional voice systems, this module isn’t limited to pre-set options. It enables a front-desk experience that:
✅ responds dynamically to real human speech
✅ triggers smart routing decisions
✅ connects customers to humans only when it adds value
🧠 How It Works (In Plain Language)
The call connects
A recorded greeting or message plays
The AI listens specifically to the caller’s spoken reply
That speech segment is processed by OpenAI-backed language models
Based on the analysis, the system triggers the appropriate call routing or automation behavior
All steps are logged for reporting and analytics
Because only the caller’s reply is analysed — not the full call — the module remains highly efficient and cost-aligned to real usage.
💼 Designed for the Real World
This update empowers companies that receive high call volumes but want smarter engagement, including:
🏥 Medical reception desks
🏨 Hospitality front desks
💰 Sales call routing
📞 Customer support
🏢 Multi-department businesses
Your AI receptionist now functions as:
A voice-first front desk that listens, understands, and routes or automates actions based on natural speech — all while ensuring seamless human escalation when required.
🔧 What Comes Next
We’re already working on expanding the module with:
Rich conversational flows
Business-knowledge integrations (FAQs, calendars, booking rules, client profiles)
Workflow automations triggered directly from speech
Enhanced reporting and AI interaction insights
This release is our first major step toward making inbound calling:
AI-native
Voice-smart
Human-assisted only where it matters
And scalable like cloud software should be.
