CLOUD PBX SOUTH AFRICA
60%
Average saving vs Telkom business lines and legacy PBX hardware
100%
Uptime maintained on AWS infrastructure over 4+ years
1 Day
From sign-up to your team being fully live on the system
Zero
Hardware to buy, install or maintain — ever
SWITCHING TO A CLOUD PBX
What you leave behind — and what you gain
Most SA businesses switch from a Telkom landline, a legacy on-premise PBX or a basic mobile setup. Here's exactly what changes.
FULL FEATURE SET
Every Cloud PBX feature your business needs — included
No per-feature add-ons. No tiered feature unlocks. Every feature listed below is included with every Othos plan from day one.
IVR & Auto-Attendant
Professional greetings and call routing menus. Route callers by department, location or time of day — automatically.
Ring Groups
Ring all available agents simultaneously. First to answer takes the call. Never send a caller to voicemail when someone is available.
Call Recording
Record every call automatically. POPIA-compliant cloud storage, searchable by agent, date or number. Essential for compliance and training.
Mobile App
iOS and Android app for every user. Your team makes and receives calls on their personal device with your business number showing as caller ID.
Time Conditions
Set business hours, after-hours and weekend routing automatically. Callers are always handled professionally, even when your team is offline.
Call Monitoring
Listen, whisper or barge in on live calls. Coach your team in real time without the caller knowing. Essential for sales and support quality.
Keep your existing 021, 011 or 031 number. We handle the full porting process from Telkom or any other provider — zero downtime.
Missed calls go to voicemail. The audio file lands in your inbox as an email attachment so you never lose a message again.
Connect to HubSpot, Salesforce, Zoho and more. Calls logged automatically, click-to-dial from your CRM, screen pop on every inbound call.
HOW WE COMPARE
Othos vs the alternatives SA businesses are still using
Most SA businesses are on one of three setups. Here's how Othos compares to each.
GETTING STARTED
Live in one business day — here's how
We've onboarded hundreds of South African businesses. The process is straightforward and our SA-based team handles everything.
WHAT'S INCLUDED
Everything in your Othos Cloud PBX plan
One monthly fee from R149/month. No setup costs, no hardware, no hidden extras. Everything below is included from day one on every plan.
SA geographic number — 021, 011, 031 or 010
IVR auto-attendant with custom menus
Unlimited ring groups
Call queues with custom hold music
Call recording — POPIA compliant
Call monitoring — Listen, Whisper, Barge-in
Mobile app — iOS & Android
Desktop softphone — Windows & Mac
Voicemail to email
Time conditions — business hours automation
CRM integration — HubSpot, Salesforce, Zoho
Number porting — we handle the full process
Multi-branch — unlimited locations
SA-based support team — not a call centre
WHAT SA BUSINESSES SAY ABOUT OTHOS
SA businesses that made the switch — and never looked back
Real feedback from real South African businesses on Google.
"Outstanding service and solutions offered by a fabulous team.
Quick and responsive and there to keep my business IT up and running.
Could not recommend more highly!"
LR
Leanne Le Roux
Google review
"Working with Othos team has been a pleasure. All our concerns were addressed, they planned our installations meticulously and our infrastructure looks professional and neat. Extremely pleased to be in partnership with Othos Telecom. To many more years!"
NJ
Nolene Jonker
Google review
"They are the best, most professional, highly equipped people you could ever deal with.
No task is too big or too small and they go beyond expectation. There is none better than Othos Telecom."
AL
Amierah Laatoe
Google review
FAQ
Couldn’t find what you were looking for?
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Can I keep my existing business number when switching to Othos?
Yes. We handle the full number porting process from Telkom or any other provider. Your existing 021, 011 or 031 number stays active throughout the porting process — zero downtime, zero disruption to your callers. The process typically takes 5–10 business days and our team manages all the paperwork.
How much does a Cloud PBX or hosted PBX cost in South Africa?
Othos Cloud PBX — also called a hosted PBX or virtual PBX — starts from R149 per month. This includes all features: IVR, ring groups, call recording, mobile app, desktop softphone, voicemail to email, time conditions and CRM integration. There are no per-feature charges and no setup fees. Most businesses switching from Telkom or a legacy PBX save 40–60% on their monthly phone costs. See our full Cloud PBX pricing breakdown.
How long does setup take?
Your Cloud PBX is typically configured and live within one business day. Our SA-based team handles everything — IVR menus, ring groups, extensions, time conditions and voicemail. Your team then downloads the app, logs in and starts taking calls. If you're porting a number from Telkom, that runs in parallel and completes within 5–10 business days, during which your existing number keeps working normally.
Does Othos Cloud PBX comply with POPIA?
Yes. All call recordings are stored securely on AWS infrastructure with role-based access controls. You control who in your organisation can access recordings, and all data is stored locally within South Africa's data residency requirements. Our team can advise on POPIA-compliant call recording practices — including IVR notification wording — during your onboarding.
Can multiple branches or locations use the same Cloud PBX?
Yes — this is one of the biggest advantages of Cloud PBX over traditional systems. All your locations connect to the same Othos system regardless of where they are in South Africa. Each branch can have its own number and ring group, transfers between branches work instantly and are always free, and you manage everything from one dashboard.
Is Othos ICASA licensed?
Yes. Othos Telecom is ICASA licensed and operates fully within South African telecommunications regulations. We are based in Cape Town with a local support team, and our infrastructure runs on AWS data centres that meet South African data residency requirements.
Join thousands of SA businesses that have replaced their Telkom line with Othos. Our team sets everything up — live within one business day.
EXPLORE OTHOS CLOUD PBX FEATURES
