VOIP PROVIDER COMPARISON · SOUTH AFRICA
Othos vs Euphoria: the honest comparison
Better price, better support, simpler service — see exactly where each provider wins, with published pricing, a line-by-line feature table and a live savings calculator.
BEST FOR SA BUSINESSES
Othos
R0 setup fees · every feature included · month-to-month
VS
BEST FOR INTEGRATION ADMIN + CALL CENTRE
Euphoria Telecom
+ R1 500 base setup · best call rate on top tier only
ICASA licensed
100% uptime for 4 years
SA-based support
No contracts, ever
THE VERDICT
Six things that matter — and who wins each
No spin. We scored both providers on what actually affects your bill and your day-to-day — and yes, Euphoria takes a category. That’s how honest comparisons work.
OTHOS WINS
Monthly price
A flat R399/m covers a 10-user team on Othos. The same team runs R850/m on Euphoria’s Enterprise plan.
OTHOS WINS
Upfront costs
Othos onboarding is R0. Euphoria bills a R1 500 base setup plus R65 per extension before anyone makes a call.
OTHOS WINS
Call rates
R0.29/min to landlines on every Othos plan, billed per second. Euphoria’s 29c/min needs the R185/ext Call Buster tier.
IT’S A TIE
Contract freedom
Both providers are month-to-month with no lock-in. Credit where it’s due — neither traps you in a contract.
OTHOS WINS
Features included
Recording, IVR, queues and CRM integration ship on every Othos plan. Euphoria reserves Salesforce and API access for higher tiers.
EUPHORIA WINS
Admin + Call Centre
If you run a Sales Floor + Admin section, Euphoria has great integration between their PBX and Call Centre solutions under one roof.
LINE BY LINE
The full comparison table
Every claim below comes from each provider’s published pricing and feature pages, correct as at July 2026 (excl. VAT).
Pricing model
Flat monthly price per team
Per extension, per month
Entry price
R149/m — covers up to 3 users
R65/m per extension (Express)
Cost for a 10-user team
R399/m on the SMB plan
R850/m on Enterprise
Setup fees
R0 — nothing upfront
R1 500 base + R65 per extension
Landline call rate
R0.29/min on every plan
29c/min on Call Buster (R185/ext) only
Per-second billing
Included
Included
Month-to-month, no contracts
Yes
Yes
IVR, queues & voicemail-to-email
Every plan
Every plan
CRM integration
Included from day one
Uptime track record
100% over the past 4 years, on AWS
Not published
Porting
R175/number once off
R250/number once off
Admin + Call Centre
2 different solutions that don't integrate
Specialist strength
ICASA licensed
Yes
Via licensed carrier partners (ECN, MTN)
Sources: euphoria.co.za and othos.co.za, July 2026. Spot something outdated? Tell us and we’ll fix it — an honest table only works if it stays honest.
TRY IT YOURSELF
Calculate your saving in 10 seconds
Drag to your team size, pick the Euphoria plan you’d be on, and we’ll do the maths with both providers’ published pricing — live.
WHY BUSINESSES CHOOSE OTHOS
Better price. Better support. Simpler service.
Better price
Flat plans from R149, R0 setup fees and per-second billing. For a 10-user team that’s R4 788 in year one — versus R12 350 on Euphoria Enterprise.
Better support
A South African team quotes, configures and ports everything for you. Most businesses are live within one business day — on infrastructure with 100% uptime over four years.
ICASA LICENSE
Euphoria relies on partner licenses (ECN, MTN). Othos holds its own full ICASA license — verify it yourself on the official ICASA register.
YEAR ONE, 10-USER TEAM
Othos SMB
R4 788
Euphoria Enterprise (incl. setup)
R12 350
Subscription plus once-off fees, excl. VAT and call spend.
SWITCHING GUIDE
Your switch, step by step
From first quote to fully moved — the realistic timeline, with nothing to rip out and no gap in service.
1
DAY 0
Get your comparison quote
Send us your current invoice — we price the identical setup on Othos, extension for extension, and put the saving in writing.
2
DAY 1
We build your cloud PBX
Extensions, IVR menus, queues and users configured for you. Most teams are live the same day, before porting even completes.
3
DAYS 2–21
Your numbers port in the background
We manage porting end to end. Your Euphoria service keeps working until the switch completes — zero downtime, customers notice nothing.
4
ANYTIME
Cancel Euphoria month-to-month
No lock-in on either side: cancel with Euphoria before the 23rd of the month and there’s no penalty for leaving.
5
ONGOING
SA support that answers
Real humans in South Africa handle everything from onboarding to daily tweaks — the same team that set you up.
WHAT SA BUSINESSES SAY ABOUT OTHOS
SA businesses that made the switch — and never looked back
Real feedback from real South African businesses on Google.
FAQ
Othos vs Euphoria — your questions answered
Straight answers for businesses comparing the two providers. Anything else — we’re one call away.
Is Othos a licensed VoIP provider?
Yes. Othos is fully ICASA-licensed and runs on AWS infrastructure with 100% uptime over the past four years — serving businesses across South Africa.
How long does it take to switch providers?
Most businesses are live on Othos within one business day. Number porting runs in parallel and typically completes within a few weeks — your existing service keeps working until the port completes, so there's no gap in service.
AN HONEST COMPARISON
Othos vs Euphoria Telecom: choosing a VoIP provider in South Africa
Euphoria Telecom is one of South Africa’s established cloud PBX providers, trusted by more than 6 000 customers and well suited to large contact-centre deployments. If you’re comparing VoIP providers in South Africa, it deserves a place on your shortlist — and so does Othos.
The two differ most in pricing philosophy. Euphoria bills per extension, with plans from R65 to R185 per user per month, a R1 500 base setup fee and its best call rates reserved for the top tier. Othos takes the opposite approach: flat monthly plans from R149 that cover your whole team, R0.39/min mobile rates on every plan, no setup fees and no feature gating — call recording, IVR, call queues and CRM integration are included from day one.
For SMEs in Cape Town, Johannesburg and Durban that want predictable telephony costs, Othos is the simpler, more affordable path. Get a free comparison quote and see the numbers for your exact team size. Comparison details are based on publicly available pricing, correct as at July 2026.
Ready to see the numbers for your business?
Send us your current phone bill and we’ll price the same setup on Othos — no setup fees, no contracts, every feature included.
EXPLORE OTHOS VOIP SOLUTIONS