VOIP PROVIDER COMPARISON · SOUTH AFRICA

Othos vs Euphoria: the honest comparison

Q: Is Euphoria Telecom cheaper than Othos?

For a single user, Euphoria's R65 Express plan can look cheaper. But add extensions, setup fees and the higher tiers needed for advanced features, and a typical 10-user business pays around R850 per month plus R2 150 in once-off fees with Euphoria — versus R399 flat with Othos. Over the first year that's a saving of more than R7 500.

Q: Which is better for a small business in South Africa?

For most SMEs, flat pricing is easier to budget: one predictable monthly amount that covers the whole team, with call recording, IVR and call queues included from the entry plan. Euphoria remains a credible choice for large contact-centre deployments, where its workforce-management tools shine.

Q: Does Othos match Euphoria's call rates?

Othos includes R0.29/min to landlines and R0.39/min to mobiles on every plan, billed per second. Euphoria advertises 29c/min on its Call Buster plan, which costs R185 per extension per month — on its cheaper plans, standard rates apply.

Q: Is Othos a licensed VoIP provider?

Yes. Othos is fully ICASA-licensed and runs on AWS infrastructure with 100% uptime over the past four years — serving businesses across South Africa.

Better price, better support, simpler service — see exactly where each provider wins, with published pricing, a line-by-line feature table and a live savings calculator.

STRONG FOR SA SMEs AND BRANCHES

Othos

From R149/m flat

R0 setup fees · core features included · month-to-month

STRONG FOR INTEGRATION ADMIN + CALL CENTRE

Euphoria Telecom

From R65/ext/m

+ R1 500 base setup · best call rate on top tier only

GET MY COMPARISON QUOTE

SEE THE FULL TABLE

ICASA licensed

100% uptime since 2020

SA-based support

No contracts, ever

Already chosen by SA Leaders

THE VERDICT

Six things that matter — and who wins each

No spin. We scored both providers on what actually affects your bill and your day-to-day — and yes, Euphoria takes a category. That’s how honest comparisons work.

OTHOS WINS

Monthly price

A flat R399/m covers a 10-user team on Othos. The same team runs R850/m on Euphoria’s Enterprise plan.

OTHOS WINS

Upfront costs

Othos has no setup fee. Euphoria bills a R1 500 base setup plus R65 per extension before anyone makes a call.

OTHOS WINS

Call rates

R0.29/min to landlines on every Othos plan, billed per second. Euphoria’s 29c/min needs the R185/ext Call Buster tier.

IT’S A TIE

Contract freedom

Both providers are month-to-month with no lock-in. Credit where it’s due — neither traps you in a contract.

OTHOS WINS

Admin tools

Every Othos plan includes the web management portal and operator panel. Euphoria charges R100 per manager per month for a manager login.

EUPHORIA WINS

Admin + Call Centre

If you run a Sales Floor + Admin section, Euphoria has great integration between their PBX and Call Centre solutions under one roof.

LINE BY LINE

The full comparison table

Every claim below comes from each provider’s published pricing and feature pages, correct as at July 2026 (excl. VAT).

What you’re comparing

OTHOS

EUPHORIA

Pricing model

OTHOS

Flat monthly price per team

EUPHORIA

Per extension, per month

Entry price: 3-user team

OTHOS

R149/m with Free Setup

EUPHORIA

R195/m + Setup

Cost for a 10-user team

OTHOS

R399/m on the SMB plan

EUPHORIA

R850/m on Enterprise + Setup

Cost for a 20-user team

OTHOS

R649/m on Enterprise

EUPHORIA

R1 700/m on Enterprise + Setup

Setup fees

OTHOS

FREE PBX Setup

EUPHORIA

R1 500 base + R65 per extension

Landline call rate

OTHOS

R0.29/min on every plan

EUPHORIA

R0.29/min only on its highest plan

Per-second billing

OTHOS

Included

EUPHORIA

Included

Month-to-month, no contracts

OTHOS

Yes

EUPHORIA

Yes

IVR, call recording & voicemail

OTHOS

Available on every plan

EUPHORIA

Available on every plan

Uptime track record

OTHOS

100% since 2020, on AWS

EUPHORIA

Not published

Porting

OTHOS

R175/number once off

EUPHORIA

R250/number once off

Admin + Call Centre

OTHOS

2 different solutions that don't integrate

EUPHORIA

Specialist strength

ICASA licensed

OTHOS

Yes

EUPHORIA

Via licensed carrier partners (ECN, MTN)

Sources: euphoria.co.za and othos.co.za, July 2026. Spot something outdated? Tell us and we’ll fix it — an honest table only works if it stays honest. All listed prices exclude VAT

PRICE MY TEAM

TRY IT YOURSELF

Calculate your saving in 10 seconds

Drag to your team size, pick the Euphoria plan you’d be on, and we’ll do the maths with both providers’ published pricing — live.

YOUR TEAM SIZE10 users

120

EUPHORIA PLAN TO COMPARE

R85/extension/month

FIRST-YEAR COST (SUBSCRIPTION + SETUP)

Othos · SMB planR4 788

Euphoria · Enterprise, incl. R2 350 setupR12 550

Monthly: Othos R399 flat vs Euphoria R850 (10 × R85). Excl. VAT and call spend.

YOUR FIRST-YEAR SAVING WITH OTHOSR7 76262% less than EuphoriaGET MY EXACT QUOTE →

Based on published pricing (euphoria.co.za, othos.co.za), July 2026. Euphoria first year includes the R1 500 base setup plus per-extension setup at the selected plan’s rate.

WHY BUSINESSES CHOOSE OTHOS

Better price. Better support. Simpler service.

Business owner taking a customer call over VoIP with a smile — backed by Othos SA support

Better price

Othos plans starts from R149, no setup fee and per-second billing. For a 10-user team that's R4 788 in year one, against R9 950 on Euphoria Express or R12 350 on Enterprise.

Better support

A South African team quotes, configures and ports everything for you. Most businesses are live within one business day — on infrastructure with 100% uptime since 2020.

ICASA LICENSE

Euphoria relies on partner licenses (ECN, MTN). Othos holds its own full ICASA license — verify it yourself on the official ICASA register.

YEAR ONE, 10-USER TEAM

Othos SMB

R4 788

Euphoria Enterprise (incl. setup)

R12 350

Subscription plus once-off fees, excl. VAT and call spend.

SWITCHING GUIDE

Your switch, step by step

From first quote to fully moved — the realistic timeline, with nothing to rip out and no gap in service.

DAY 0

Get your comparison quote

Send us your current invoice — we price the identical setup on Othos, extension for extension, and put the saving in writing.

DAY 1

We build your cloud PBX

Extensions, IVR menus, queues and users configured for you. Most teams are live the same day, before porting even completes.

DAYS 2–21

Your numbers port in the background

We manage porting end to end. Your Euphoria service keeps working until the switch completes — zero downtime, customers notice nothing.

ANYTIME

Cancel Euphoria month-to-month

No lock-in on either side: cancel with Euphoria before the 23rd of the month and there’s no penalty for leaving.

ONGOING

SA support that answers

Real humans in South Africa handle everything from onboarding to daily tweaks — the same team that set you up.

WHAT SA BUSINESSES SAY ABOUT OTHOS

SA businesses that made the switch — and never looked back

Real feedback from real South African businesses on Google.

Othos vs Euphoria — your questions answered

Straight answers for businesses comparing the two providers. Anything else — we’re one call away.

TALK TO US

What's the main difference between Othos and Euphoria Telecom?

Both are South African cloud PBX providers with local support teams. The biggest difference is pricing structure: Euphoria charges per extension (R65 – R185 per user per month) plus a R1 500 base setup fee, while Othos offers monthly plans by team size from R149, with no setup fee and the core features on every plan.

What's the main difference between Othos and Euphoria Telecom?

Is Euphoria Telecom cheaper than Othos?

Euphoria's R65 Express plan may look cheaper for one user. But for a 10-user business, the costs add up: around R850 per month plus R2,150 in once-off fees, compared to just R399 per month with Othos. That's a saving of more than R7,500 in the first year with Othos SMB Plan.

Is Euphoria Telecom cheaper than Othos?

Can I keep my number if I switch from Euphoria to Othos?

Yes. Number porting is standard in South Africa, and we manage the whole process for you — your 021, 011 or 031 numbers move across with zero downtime, and your customers never notice the change.

Can I keep my number if I switch from Euphoria to Othos?

Yes. Number porting is standard in South Africa, and we manage the whole process for you — your 021, 011 or 031 numbers move across with zero downtime, and your customers never notice the change.

Do Othos or Euphoria lock you into a contract?

Neither — both providers work month to month, which is good news either way. The difference is upfront cost: Euphoria charges a R1 500 base setup fee plus R65 per extension, while Othos has no setup fees.

Do Othos or Euphoria lock you into a contract?

Which is better for a small business in South Africa?

For most SMEs, plan pricing is easier to budget: one predictable monthly amount for the whole team, with IVR and voicemail to email from the SMB plan. Euphoria remains a credible choice for large contact-centre deployments, where its contact-centre tools are a real strength.

Which is better for a small business in South Africa?

Does Othos match Euphoria's call rates?

Othos publishes its call rates for every plan: R0.29/min to landlines and R0.39/min to mobiles, billed per second. You know exactly what your calls will cost before you sign up, with no surprises on the bill. Euphoria's pricing page shows one call rate: 29c/min on its Call Buster plan, at R185 per extension per month (that's R1 850/month for a 10-user team, against R399 on Othos SMB). Rates for its other plans aren't listed there. All prices excl. VAT.

Does Othos match Euphoria's call rates?

Is Othos a licensed VoIP provider?

Yes. Othos runs on its own AWS cluster, with an ICASA licence, a support team in Cape Town and 100% uptime since 2020, serving businesses across South Africa.

How long does it take to switch providers?

Most businesses are live on Othos within one business day. Number porting runs in parallel and usually takes 5–10 business days. Your existing service keeps working until the port completes, so there's no gap in service.

AN HONEST COMPARISON

Othos vs Euphoria Telecom: choosing a VoIP provider in South Africa

Euphoria Telecom is one of South Africa's established cloud PBX providers, and says it serves more than 6 000 businesses and well suited to large contact-centre deployments. If you’re comparing VoIP providers in South Africa, it deserves a place on your shortlist — and so does Othos.

The two differ most in pricing philosophy. Euphoria bills per extension, with plans from R65 to R185 per user per month, a R1 500 base setup fee and its best call rates reserved for the top tier. Othos takes the opposite approach: flat monthly plans from R149 that cover your whole team, R0.39/min mobile rates on every plan, no setup fees and no feature gating — call recording, IVR, call queues and CRM integration are included from day one.

For SMEs in Cape Town, Johannesburg and Durban that want predictable telephony costs, Othos is the simpler, more affordable path. Get a free comparison quote and see the numbers for your exact team size. Comparison details are based on publicly available pricing, correct as at July 2026.

Your switch to business VoIP ● Live in 1 business day

What you get

60%
Up to 60% off call costs
vs legacy Telkom landlines
R0.29/min

Pure per-second billing

No rounding up, no line rental

✓ Fair

021

Keep your number

021, 011, 031 or 010 — ported for you

✓ Zero downtime

☁

Every feature included

IVR, recording, queues — no add-ons

40+ features

📱

Any device, anywhere

Desk phone, laptop or mobile app

✓ Number travels

Ready to see the numbers for your business?

Send us your current phone bill and we’ll price the same setup on Othos — no setup fees, no contracts, every feature included.

GET MY FREE COMPARISON QUOTE

SEE PRICING

Or see how seven SA providers compare, including Euphoria →

EXPLORE OTHOS VOIP SOLUTIONS

Remote Working

Mobile App

VoIP Cape Town

Best VoIP Provider