The mistakes businesses make when choosing a phone system
Most SA businesses switch their phone system expecting to save money — and end up with hidden costs, rigid setups, or platforms that don't fit how they actually work. Here's what to watch out for.
8 things every SA business should check before signing up
Use this as your non-negotiable checklist. A VoIP provider that can't tick every box below is a liability, not an asset.
WHY OTHOS
What makes Othos different from every other option
There are dozens of VoIP providers in South Africa. Here's what consistently sets Othos apart — in the words of what our clients tell us matters most.
Live in one business day
No hardware to rack. No Telkom installation to wait for. Our team configures your full Cloud PBX — extensions, IVR, ring groups, voicemail — and hands it over ready to use, typically within 24 hours of signing up.
Zero hardware
Your team uses the Othos app on the devices they already own — smartphones, laptops, desktops. No PBX boxes, no desk phones, no cabling. If someone joins or leaves, you add or remove an extension in seconds. Nothing to buy, nothing to return.
AWS infrastructure. 100% uptime
Othos runs on Amazon Web Services — the same infrastructure that powers the world's most demanding enterprises. Four years of continuous service without a single outage. Your calls are handled on infrastructure built for reliability at scale.
Support in your time zone, in your language
Our support team is in Cape Town. When something needs attention, you speak to someone who understands SA business, SA infrastructure, and SA working hours. No ticket queues that span time zones. No scripted responses from overseas call centres.
Month-to-month
We don't lock you in because we don't need to. If you're not satisfied, you can leave. That accountability is exactly why our clients stay — because the service earns it every month, not because a contract forces it.
From RocoMamas to Rawson Properties, SA's leading businesses trust Othos. Every review on Google is 5 stars — not because we ask for them, but because the product and support genuinely deliver.
BUILT FOR SOUTH AFRICAN BUSINESSES
Why an SA-built VoIP provider is a smarter choice
A Cloud PBX built for South Africa needs to think like South Africa. Here's what we've built into Othos from day one — because local knowledge makes a real difference.
WHAT YOU GET
Everything your business needs — included in every plan
No feature tiers. No hidden add-ons. Every Othos plan includes the full Cloud PBX feature set from day one.
Full business phone system with extensions, ring groups, call queues and multi-branch support — no hardware required.
Record every call automatically. Stored securely in the cloud. Access, download or share from your dashboard at any time.
Professional voice menus that route callers to the right person or department — even after hours or on public holidays.
Make and receive business calls on your iPhone or Android. Your clients see your business number. Your personal number stays private.
Every voicemail transcribed and delivered to your inbox instantly. Never miss a message — even when you're in a meeting.
Listen in, coach with whisper mode, or join calls live with barge-in. Essential for sales teams and contact centres.
GETTING STARTED
Live in one business day — here's how
We've onboarded hundreds of South African businesses. Our SA-based team handles everything — from your first call to going live.
WHAT'S INCLUDED
Everything your business needs — included in every plan
No feature tiers. No hidden add-ons. Every Othos plan includes the full Cloud PBX feature set from day one.
SA geographic number — 021, 011, 031 or 010
IVR auto-attendant with custom menus
Ring groups — unlimited
Call queues with custom hold music
Call recording — POPIA compliant
Call monitoring — Listen, Whisper, Barge-in
Mobile app — iOS & Android
Desktop softphone — Windows & Mac
Voicemail to email
Time conditions — business hours automation
CRM integration — HubSpot, Salesforce, Zoho
Number porting — we handle the full process
Multi-branch — unlimited locations
SA-based support team — not a call centre
WHAT SA BUSINESSES SAY ABOUT OTHOS
SA businesses that made the switch — and never looked back
Real feedback from real South African businesses on Google.
FAQ
Couldn’t find what you were looking for?
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Is Othos ICASA licensed?
Can I keep my existing business number when I switch to Othos?
Do I need to buy any hardware or equipment?
Is Othos suitable for small businesses?
Does Othos work for businesses with multiple offices or locations?
Free demo. Your number ported, your team connected. All features included. Live in one day. Join the SA businesses that switched — and never looked back.
EXPLORE OTHOS CLOUD PBX FEATURES
