BUILT FOR SA ACCOUNTING & BOOKKEEPING FIRMS
Most SA accounting firms are operating on a phone system that exposes them to risk
If any of these sound familiar, your current phone setup is a liability — professionally, legally and financially.
Every client instruction on record
All calls recorded automatically and stored securely. When a client disputes an instruction, you pull the recording in seconds. No ambiguity, no professional liability.
Firm number stays when staff leave
Every client calls the firm's business number — not a staff member's personal mobile. When someone leaves, the number and client history stays with the firm.
Partners reachable from anywhere
Client site, SARS appointment, working from home — partners answer on the Othos mobile app with the firm's number showing as caller ID.
FEATURES FOR ACCOUNTING FIRMS
Every feature your firm needs — built around how accountants work
From tax season call surges to SARS appointments, POPIA compliance and multi-partner offices — Othos is built for the realities of running a South African accounting practice.
Call recording — every instruction documented
Record every client call automatically. POPIA-compliant cloud storage, searchable by date, staff member or number. Retrieve any conversation in seconds when a client disputes an instruction or queries a fee.
IVR — route clients to the right department
"Press 1 for Tax, 2 for Audit, 3 for Payroll, 4 for Company Secretarial." Your auto-attendant handles routing so every client reaches the right team without reception manually transferring every call.
Call queues — manage tax season surges
February and March, every client calls at once. Call queues hold callers with music on hold and position updates — no busy tones, no missed calls during your highest-volume weeks of the year.
Mobile app — partners reachable anywhere
At a client site, SARS appointment or working from home — partners and staff take calls on the Othos mobile app. The firm's number shows as caller ID. No personal number ever shared with clients.
CRM integration — calls logged against client files
Connect to your practice management or CRM software. Every inbound call is automatically logged against the right client record — call time, duration and staff member — without anyone manually capturing it.
Time conditions — after-hours handled professionally
Clients calling outside business hours hear a professional message and route to voicemail-to-email. No calls ringing unanswered, no missed messages, no after-hours calls reaching staff unexpectedly.
REAL ACCOUNTING SCENARIOS
How Othos works in your firm day-to-day
These are the exact situations South African accounting firms face — and how Othos handles each one.
TYPES OF FIRMS WE SERVE
From sole practitioners to multi-partner firms
Any accounting, bookkeeping or tax practice that relies on phone communication with clients will benefit — which is every firm in South Africa.
GETTING STARTED
Your whole firm live in one business day
No engineer visits. No hardware. Our SA-based team handles everything — from your first call to every staff member being live on the system.
WHY OTHOS
How Othos compares to what most SA firms are still using
Most accounting firms are on Telkom landlines or basic mobile setups with no call recording. Here's the real cost of that.
WHAT'S INCLUDED
Everything your accounting firm needs in one plan
One monthly fee per staff member. No setup costs, no hardware, no hidden extras. Everything below is included from day one.
Call recording — POPIA compliant, cloud stored
IVR — Tax, Audit, Payroll, Secretarial routing
Call queues — manage tax season volumes
Mobile app — iOS & Android for every staff member
Ring groups — per department, per partner
Voicemail to email — never miss a client message
Time conditions — business hours automation
CRM integration — HubSpot, Salesforce, Zoho
Desktop softphone — Windows & Mac
Number porting — keep your existing firm number
Multi-office — all locations on one system
SA-based support team — not a call centre
WHAT BUSINESSES SAY ABOUT OTHOS
SA businesses that made the switch — and never looked back
FAQ
Couldn’t find what you were looking for?
write to us at
Can I set up separate routing for Tax, Audit and Payroll?
What happens to client relationships when a staff member leaves?
Can partners take calls on their mobile when out at client sites or SARS?
How does Othos handle the tax season call surge?
Can Othos integrate with accounting practice management software?
Stop leaving your firm exposed — document every client conversation
Call recording, IVR routing, call queues and mobile access — everything your SA accounting firm needs. From R149/month. Live in one day.
EXPLORE OTHOS CLOUD PBX FEATURES
