Most SA call centres are paying for a network that can’t keep up
If any of these sound familiar, your current carrier is costing you contacts — every single day.
SIP TRUNKS FOR DIALLERS
Have your own dialler?
Keep the dialler your team already uses and connect it to Othos over SIP trunks. Built for high-volume campaigns, with rates that drop as your volume grows.
DIDs — numbers for every campaign
Inbound DID numbers and outbound caller IDs for your campaigns, provisioned and managed by Othos.
High capacity, high concurrency
Connect your dialler over SIP trunks and run high-volume campaigns with many calls in progress at once. Tell us your volumes and we’ll plan capacity with you.
Call recording at carrier level
Calls are recorded on the Othos network itself, independent of your dialler’s own recording settings.
Volume-based rates
The more you dial, the lower your rate. Share your monthly minutes and we’ll quote rates based on your volume.
Number Spinner
Rotate outbound caller IDs automatically so your numbers are less likely to be flagged as spam. Works with your own dialler.
CDR AI analytics
AI-powered analysis of your call detail records, so you can see how your campaigns and numbers are performing.
GETTING STARTED
From quote to live campaigns in three steps
No hardware to install. Our SA-based team sets up your SIP trunks with you.
TYPES OF TEAMS WE SERVE
Built for teams that live on outbound volume
Any team that runs a dialler or handles high call volumes will benefit.
Every caller held in a queue
Callers hear hold music and their position instead of a busy tone, and overflow rules kick in when the queue gets too long.
Supervisors coach on live calls
Listen in silently, whisper to the agent without the caller hearing, or barge in when a call escalates.
Every call recorded and searchable
Inbound and outbound calls are recorded automatically and stored on SA-based infrastructure, searchable by agent, date or extension.
Calls logged in your CRM automatically
HubSpot, Salesforce and Zoho integrations pop the customer record on every call and log it. The Othos API and webhooks cover everything else.
WHAT BUSINESSES SAY ABOUT OTHOS
SA businesses that made the switch — and never looked back
FAQ
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Can supervisors listen to live calls?
Yes. Call monitoring is built into Othos Cloud PBX. Supervisors can listen silently, whisper to the agent without the caller hearing, or barge in so all three parties can talk — and switch between modes during the same call.
Are all calls recorded?
You choose per extension whether to record all calls, only inbound or only outbound. Recordings are stored in the cloud on SA-based infrastructure, and you can search them by date, agent, extension or duration and play them back in the browser.
Does Othos integrate with our CRM?
Othos connects to HubSpot, Salesforce and Zoho for screen pop, click-to-dial and automatic call logging. For other platforms, the Othos REST API and webhooks let you connect your helpdesk, ERP or internal tools.
Our outbound numbers keep getting flagged as spam. Can you help?
Number Spinner automatically rotates the caller IDs used for outbound calls and shows live reports on flagged numbers. It works with Othos and with other PBXs, diallers and providers.
Can agents work from home?
Yes. Remote agents log in on a softphone or the Othos mobile app and take calls from the same queues as the office, with the same business number, call recording and monitoring.
SIP trunks with high concurrency, volume-based rates and carrier-level recording — or the full Othos Cloud PBX if you need it. Set up by our SA-based team.
EXPLORE OTHOS CLOUD PBX FEATURES
