ABOUT OTHOS TELECOM
Simply powerful. A phone company built for South Africa
ICASA-licensed. Cape Town–based. Running on our own AWS infrastructure. Since 2011 — now carrying calls for more than 10 000 users nationwide, month to month.
2011
Founded — 15 years building telecoms software
10 000+
Active users across South Africa
Zero
Unplanned outages since 2020 — see live status
1 day
From sign-up to your team being live
WHY WE EXIST
Built Lekker… for South Africa
Call quality in South Africa has to survive variable last-mile connectivity and a copper network Telkom has spent a decade retiring. Number portability runs through a local regulator. Call recording has to satisfy POPIA.
So in 2013 we stopped adapting foreign software and built our own — then licensed it properly and put it on infrastructure we control.
LICENSING
Anyone can call themselves a provider. Not everyone may carry your calls.
Othos Telecommunications (Pty) Ltd holds an Individual ECS licence from ICASA, with national coverage — the heavier of the two tiers. Many providers hold a class licence. Many more hold none, and resell somebody else’s service.
Someone is answerable
A licensee has obligations it can be held to, and a regulator that can enforce them.
You have recourse
ICASA’s Complaints Committee hears complaints — but only against licensees.
Your numbers are safe
ICASA administers SA’s numbering plan. Your 021 or 011 number, and your right to port it, sit inside it.
MILESTONES
Fifteen years, six turning points
2011Foundations
Othos is founded, building VoIP software for operators across several countries.
2013Building for South Africa
We commit to a platform engineered around SA connectivity, infrastructure and regulation.
2014Go to market
Othos launches commercially with carrier-grade VoIP and hosted PBX, nationwide.
2020Our own AWS cluster
The platform moves onto a distributed AWS cluster — the architecture behind our reliability record.
202410 000 users
From single-office SMEs to multi-branch groups running every site on one system.
2026Becoming an AI platform
Growing from a cloud phone system into an AI-powered communication platform for SA businesses — AI designed in, not bolted on.
IN SHORT
What you’re actually signing up for
Four things worth checking before you choose any provider — and where we stand on each.
Licensed
Our own ICASA licence, not someone else’s.
South African
Built for local conditions, supported from Cape Town.
No contracts
Month to month. Leave whenever, keep your number.
We own the stack
Our AWS cluster, not a platform we rent.
THE TEAM
People you can name
Our engineering, support, finance and account teams are all in South Africa.
MEET THE CO-FOUNDER
Every click and scroll your business makes is tracked and measured. The phone call isn’t — no data, no insight, no control. Just cost. That’s the problem I’ve spent a decade solving, and why we build the platform ourselves.
Rodrigo sets strategy and owns execution at Othos — the commercial and operational calls that decide what gets built, and when. He works across digital products and go-to-market for business, and has spent his career shipping in complex environments. His current focus is the AI layer: telecom software built to replace legacy business phone systems, not sit on top of them.
NC
Nelson Camargo
CHIEF TECHNOLOGY OFFICER
Leads the engineering behind the platform — infrastructure, softphones, the PBX itself. Owns strategy and execution, which is why Othos ships rather than roadmaps.
EK
Eric Kietzmann
HEAD OF SALES
Not a typical sales lead, and customers notice — more interested in a long relationship of trust than a fast deal. You’ll probably speak to him first.
TK
Thomas Kietzmann
SUPPORT LEAD
Runs support, which here means more than a ticket queue. When you phone, someone who knows the system answers. No offshore script.
JC
Jerien Compion
FINANCIAL MANAGER
Keeps the commercial side straight — billing, reporting, and the discipline that lets us stay month to month. Also shapes how Othos looks.
MF
Marina Ferraz
MARKETING & BRAND
Leads marketing and brand, building the strategies that grow awareness and telling the story behind the company. Insists we only claim what we can prove.
GY
Gokalp Yalcin
IT MANAGER
Keeps our own systems running. The phone company’s phone system has to be the one that never goes down.
CUSTOMER REVIEWS
What it’s like to be an Othos client
Real feedback from South African businesses on Google
“They are the best, most professional, highly equipped people you could ever deal with. No task is too big or too small and they go beyond expectation. There is none better than Othos Telecom.”
AL
Amierah Laatoe
Google review
“Been a happy client for 11 years, to the next 11 and beyond.”
SP
Shawn Petersen
Google review
"Othos Telecom always provide excellent service. I am so happy with their assistance — their team are amazing. Keep up the good work."
MR
Megan Roberts
Google review
FAQ
Questions people ask about us
Who is Othos Telecom?
Othos Telecom is the trading name of Othos Telecommunications (Pty) Ltd, a South African telecoms operator based in Cape Town. Founded in 2011 and trading in South Africa since 2014, we provide business VoIP and Cloud PBX to companies from single-office SMEs to multi-branch groups, on our own platform.
Is Othos an ICASA-licensed provider?
Yes. Othos Telecommunications (Pty) Ltd holds an Individual Electronic Communications Service (I-ECS) licence from ICASA with national coverage. Verify it on ICASA’s public register — search our registered entity name, not the trading name Othos Telecom.
Is Othos a South African company?
Yes. Othos is South African, based in Cape Town at 20 Cumberland Road, with engineering and support teams in the country. We support businesses in Cape Town, Johannesburg and Durban, and provide 021, 011, 031 and 010 numbers nationwide.
Does Othos own its infrastructure, or resell another provider’s?
We run our own platform on a distributed AWS cluster and hold our own ICASA licence — not a white-labelled service, which is why our engineers fix things rather than log a ticket with somebody else. Live status is published at status.othos.co.za.
Is Othos POPIA compliant?
Call recordings are stored securely and handled in line with POPIA, and our privacy policy sets out how we process personal information. As an ICASA licensee we also publish a Code of Conduct.
GET STARTED
Switching is the part everyone worries about.
You keep your 021, 011 or 031 number — we handle the port, with no downtime. Your team is live in one business day, and it stays month to month. If it doesn’t work, you leave.
Prefer to talk now?